Returns & Refunds Policy

Returns

We offer a 30-day return period, allowing you to request a return within 30 days of receiving your order.

To qualify for a return, the item must be in its original condition—unused, unworn, with all tags attached, and in its original packaging. Proof of purchase, such as a receipt or order confirmation, is also required.

To initiate a return, please email us at medinaydenfulvi8831@gmail.com. Returns should be sent to the following address:

[INSERT RETURN ADDRESS]

Once your return request has been approved, we will provide a return shipping label along with detailed instructions on how and where to send your package. Please note that items returned without prior authorization will not be accepted.

If you have any questions regarding returns, feel free to contact us at medinaydenfulvi8831@gmail.com.

Damaged, Defective, or Incorrect Items

Please examine your order as soon as it arrives. If your item is damaged, defective, or different from what you ordered, contact us immediately so we can review the issue and arrange an appropriate solution.

Non-Returnable Items

Certain products are not eligible for return, including:

• Perishable goods (such as food, flowers, or plants)

• Customized or personalized products

• Personal care and beauty items

• Hazardous materials, flammable liquids, or gases

If you are unsure whether your item qualifies for a return, please contact us before submitting a request.

Additionally, sale items and gift cards are not eligible for returns or refunds.

Exchanges

If you would like a different item, the quickest option is to return the original product. Once your return is approved, you can place a new order for the item you prefer.

European Union Customers

For orders shipped to countries within the European Union, customers have the right to cancel or return their purchase within 14 days of delivery without providing a reason.

To qualify, the item must be returned in its original condition—unused, unworn, with tags attached, and in the original packaging. Proof of purchase is also required.

Refunds

After we receive and inspect your returned item, we will notify you regarding the approval status of your refund.

If approved, the refund will be issued to your original payment method within 10 business days. Please keep in mind that processing times may vary depending on your bank or credit card provider.

If more than 15 business days have passed since your refund was approved and you have not received it, please contact us at medinaydenfulvi8831@gmail.com for assistance.